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Contact Citizens Bank: Phone, Chat, Branches, and More

Online and Telephone Support

Customers can reach Citizens Bank through online chat or by calling their customer service line. The bank provides support 24/7, ensuring that customers can get assistance whenever they need it.

Chat Support

To access chat support, visit Citizens Bank's website and click on the "Chat with us" button located in the bottom right corner of the page.

Phone Support

Customers can contact Citizens Bank by phone at 1-800-922-9999. This number is available 24 hours a day, 7 days a week.

Branch Locator

Citizens Bank operates a network of branches across the United States. Customers can use the branch locator on the bank's website to find the nearest branch location.

Branch Services

Citizens Bank branches offer a range of services, including:

• Opening checking and savings accounts
• Applying for student loans
• Making deposits
• Booking appointments for financial assistance

Branch Hours

Branch hours vary depending on the location. However, most branches are typically open from 9:00 am to 5:00 pm Monday through Friday. Some branches may also offer extended hours or Saturday hours.

Personal and Business Banking

Citizens Bank offers a wide range of personal and business banking products and services, including:

• Checking accounts
• Savings accounts
• Student loans
• Home equity products
• Credit cards
• Online banking

Additional Resources

Citizens Bank provides a wealth of resources to help customers with their financial needs. These resources include:

• FAQs
• Online account management
• Mobile banking app
• Educational materials

Citizens Bank